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- Rating: (3.0) based on 5 reviews
- Manufacturer: Netgear
- Model: DGN2200-100NAS
- MPN: dgn2200-100nas
- UPC: 606449067279
Netgear DGN2200-100NAS Customer Reviews
A Total Rip-Off DGN2200
My old DSL Modem quit, so I went to bestbuy @ Marysville,WA to buy one. The sales clerk knew less than I did, kept trying to sell me a "Cable"modem, when I needed a "DSL" modem. OK, so this guy is clueless. I looked at the packaging to determine most features for the money, but all I need is a modem. Note: most all modems are combination modem/WiFi units, and are no longer 2 separate hardware items. I methodically when through NETGEAR 's CD of how to, just to be sure I follow all steps. I found it impossible to create a secure network. The unsecured Wifi works, but I spent more $ to get more and wanted to set up a secure network. The help # for Netgear DID NOT help. The scripts will NOT lead you to a live adviser, or any solution---unless you pay$$. The help line hung up on me. This product fails to do as stated. My clue should have been that they had this item in stock and the other "better" items were out of stock. Sales people and staff were willing to help, but were unable due to ignorance. Then Netgear product failed on set-up! I am familiar with setting up and mapping networks, this product simply does not work! I registered the product hoping to get help, the log-in credentials do not log-in. I have a modem now with unsecured WiFi network and this is not what I paid for. Poor product, poor tech support, poor store help. A complete waste of money. The worst customer service yet.
Review by bestjunk ().
Replaced my old AT&T 2WIRWE wireless modem (which worked fine for five years) with this one. Could NOT get the "No Disc" setup to work, had to use install disc, which did the deed with no problems at all. Everything connected fine, but could not get good connection with my son's XBOX Live account. Had to call Netgear twice to have them resolve the issue--FYI, Microsoft recommends specific ports for their XBOX Live setup. I had to get this information myself and supply it to the Netgear CSR, who took fifteen to twenty minutes to set it up correctly (as if my son was the only person who ever called with an open port XBOX problem). Router worked like a champ for a few hours, now randomly disconnects me from Internet, even though all their green lights remain lit--also pops on and off as available wireless network on my laptop and BlackBerry. Now you see it, now you don't. Called Netgear AGAIN, who claims it's an AT&T issue and hung up on me. Custormer service terrible, and way too much money spent for a lousy piece of equipment.
Review by SKLB ().
Lasted 4 months
I bought this router on a whim in February to replace the original modem that I received from Verizon when I first subscribed to DSL and I am sorry I didn't do my research beforehand. This was a great modem for the first few months. It was initially easy to set up, had decent speed and a good wireless signal, but after 4 months of use it just quit working one day. When I rebooted it did not detect my DSL signal at all. I followed the troubleshooting guide and resorted to resetting the factory defaults. It finally detected my DSL (after letting it go for over an hour) but it never established an IP address or connected to the internet. Fortunately I had kept my old DSL modem and plugged it in to see if possibly Verizon was having issues, and the old modem immediately connected to the web. I would advise anyone thinking about purchasing a DSL modem to avoid this product. There are better products out there.
Review by FLBeachGuy ().
Remarkably easy to setup
Purchased the Netgear DGN2200-100NAS (DSL modem) as a replacement for a different brand that was failing. I have QWest Dsl service, but use a different ISP. I did not need to use the setup CD that came with the unit. All I needed to do was connect my laptop ethernet to one of the Netgear's lan ports, connect the phone line and power supply. Then following the "No CD installation" steps that came with the unit, I used my Firefox browser to access the Netgear setup screen. The ONLY thing I had to enter was the UserID and Password for my ISP! The Netgear took care of everything else automatically! I took me maybe 5 minutes tops! It also has a simple one click procedure for upgrading the firmware, which I did as a first test of my internet connectivity. The unit has been working flawlessly!
Review by Telecomm3 ().
Easy setup with AT&T but not true 300Mbps N speed
Had this combo modem/router for a few days and am happy so far. Setup was easy, with a few hitches. Got stuck setting up AT&T email client (might be ATT fault), Wifi and DSL speeds slower than advertised (DSL might be ATT fault), and wifi seems to be 2.4Ghz not 5Ghz. Bought it for AT&T basic DSL service. Setup was easy for first time, right out of the box. Only one hitch in step 5 of 6 in ATT setup dialog, where you setup email client with ATT .net username/password, but that has no impact on internet connectivity. Also don't see advertised 300Mbps wifi connectivity, on a MacBook Pro my Airport utility and AP Grapher both say the max transmit rate is 130Mbps. For first setup I connected the wires, turned it on, opened Firefox and was automatically directed to AT&T setup site where you enter your customized username and password for the first time. REMEMBER to write these down AND the network password assigned to you (different than your personal account password) by AT&T. The one hitch I got was on AT&T's setup site I got stuck around step 5 of 6, to setup AT&T's mail. I'm on a MacBook Pro OSX 10.5.8 and no matter if I tried to hit continue or skip the AT&T site would get an error and send me back to login, in a loop. Not sure if this is because of ATT site or the Netgear router. Once configured in full 300Mbps wifi mode according to Netgear setup, my Airport and AP Grapher both say the max rate is 130 Mbps. I also think the wifi runs on 2.4Ghz not 5 Ghz, important if your area is congested with other 2.4Ghz traffic. Speedtest net rates AT&T basic DSL (should be 768 down and 384 up) as 650 down and 280 up. I dunno to blame the router or the service for the difference in supposed vs actual speed. For range/power, I get adequate coverage in a two-story, 2800 sq foot house. It seems to help a little to have one antenna vertical and one horizontal for best first-story and second-story coverage.
Review by 808guitars ().
Better products available for the price
I recently purchased this unit in store. This unit has a very easy set up and installation. Just connect to the PC, log into the router, adjust ISP & wireless settings and you're done. As far as performance, this unit runs extremely hot. If you do purchase, make sure that you install on the included stand to maximize air flow. Based on the heat at which this unit runs, I wonder if it will withstand the test of time. There are plenty of other modem/router units available in the price range, so look at other products and reviews before purchasing this product.
Review by pnardone ().
Same Problems as previous unit
This is my second unit since November last year. It is beginning to have the same issues. It has disconnected my VOIP phone several times. It is dropping packets at differemt time and drops connections. I cannot keep a connection with my wireless TV so I put it back on my linksys wireless router. For the money buy something else. It is not worth my time to reset the unit each day and maybe twice a day. I want and need dependability. It is a fast unit when it runs correctly.
Review by PoorQC ().
This modem & router sucks
I bought this modem to replace my old at&t modem and I got say this thing really sucks. A Best Buy employe recommended this unit. The install was a problem the performance sucks. Every time my computer puts its self into sleep mode. The modem logs off so when you want to start it up again you have to wait for it to log back on again. And sometimes that can take some time.
Review by Cali415 ().
Good but not the best
I bought the DGN2200 because i wanted a replacement for my old ATT 2Wire. This is good price, cheaper than the new 2wire ATT sells.You can get fast Wifi 300Mbps, shared file with USB interface, a built-in modem router, just for 100 bucks. It is very easy to install, it took me about 5 minutes. Fast WIFI, i have 3 laptops, they all can connect at 150 Mps. It run warm, I tested it in 2 weeks, it is not "as hot as can cook breakfast" like somebody said. However, i think the built-in modem inside the DGN2200 is so good ( comparing with my old 2Wire 2701hg). The internet connection is dropped sometimes. And it couldnt get to the max dls speed. For instance, the DGN2200 can only connect at 1980 Kbps, while my old 2Wire can connect upto 2430 Kbps on the same DLS line. About the web management interface, i think Netgear should put the Status of the Router on the homepage, instead of the setup page. So, we can check the connection speed easily. Pros: - works with ATT DSL - great price - easy to install - Fast WIFI Cons: - the built-in modem is not as good as 2wire's
Review by TrngSJ ().
No problems here
Not sure why people are even using the disk. Just plug the router in, log into it at 192.168.0.1 and set it up. The auto dect connection worked fine. Just needed my user name and password from qwest. Other than that I changed the speed to 300mb (default is 144mb) and it works great. It has priority traffic if you want to set it up. Anyways no complains so far.
Review by bestbuyguy12300 ().
Excellent Product for AT&T DSL & Home Networking
I do not normally write reviews, but after reading some of the reviews on here, I would like to set the story straight on this fine device. I am an AT&T DSL customer and wanted to combine my N router and my modem. After reading some of the reviews of the issues people were having with AT&T I must admit I was hesitant. So I purchased the modem router and was completely blown away at the performance of the DGN2200! I think the disconnect between setup and operation with some of the other reviewers might err on the side of the operator. Out of the box and utilizing the setup wizard, it automatically detected all settings with the exception of the username and password for my AT&T DSL service. Once those were inputted, the internet was up and running at a much faster speed then the previous modem (Speedstream 4100). Keep in mind for those that are new customers to AT&T DSL that AT&T only provides limited support for the DGN2200 (which in my opinion is there loss). So if you need help, get the AT&T DSL tech to set it up for you or call Netgear to help you. I would rate this as a novice installation where minor networking skills will expedite install. A lot of people complained about the heat it generates. Yes it is warm, but understand what you are asking of this unit. Most of us will probably go from a separate router and modem combination to the DGN2200. The DGN2200 generates less heat then my Speedstream did and I am asking it to triple task as; a DSL modem, a N router and a networked USB hub. In short be smart where you put any DSL type device. Behind and smashed up against something is not a place to keep any electronic device. In closing this device is wonderful. Its feature packed and is wonderful for de-cluttering your networking devices. The ease of installation, use and the units functionality deserve the 5 star rating. If after reading this you believe you might have issues with installation, call somebody to install it for you and save the hassle.
Review by DCPL10 ().
Easy set-up, Fast connections
Not sure what problems the reviewers giving the low scores had, but I found none of it. I have Qwest DSL at 7Mb. Running through the modem a Win7 PC, WinXP lap top, PS3, Wii and 2 Android Smartphones, and all interconnected through the modem/router. After renting Qwest's modem for a while decided to purchase one. Qwest sent me the Actiontec PK5000. Unfortunately that modem would not allow traffic from my PS3 to my computer, thus no allowing me to play music, movies, pictures Play-On, etc. After frustrating calls to Qwest with zero results and Google-ing about the problem, it became clear the PK5000 modem only allowed traffic out, but not in. Did not seem either Actiontec or Qwest wanted to fix it as they kept passing the ball to each other. Tired of that, I went to BB and got this Netgear modem. Per the instruction that came with the model, I called Qwest to get my DSL Login ID and Psswd which they gave me with no fuss. From there on, it was inserting the set up disc on the computer's CD ROM and following the prompts. Start to finish 20 minutes and so simple my mom could have done it. I turned the PS3 and sure enough, it was able to see my computer with no problem. There was also a speed improvement on opening websites and navigating through links, which I was not expecting, so added bonus !!! All in all, very easy set-up, really, and faster than before. I'll say this again, once you have your DSL provider login ID and psswd, I am not sure how Netgear could make the set up any easier ! I am happy as a clam !
Review by Paella ().
OK but extremely slow
I have had this router for about a month, replacing the AT&T 2-Wire. Installation and setup were easy enough, but my browsing speeds have slowed down greatly from the previous modem. It is so bad that it takes a youtube video 30 minutes to load. This has been a very disappointing purchase, since I thought I was getting an upgrade with netgear.
Review by TedB ().
Won't always startup correctly. Very frustrating
After getting the specific settings from my ISP, I was able to use I.E. to log into the unit to configure. Its web page interface is slow since it keeps updating its settings which takes a minute. Once it connects to internet, it stays connected and seems to work good. However, it is random whether it connects each morning when I turn on the computer. Sometimes it will, sometimes it won't and will just sit there with no connection. Very frustrating. I put in old modem and that worked fine so it is not the line. Netgear tech support tried, but was no help. Got sick of it and returned it. Will update post with results from different unit.
Review by larkimg ().
great after nightmare setup
i feel obligated to write this review after reading some reviews here and throughout cyberspace where many people with AT&T had problems with this. I bought this with optimism that I would not have those problems but alas, it was not to be. Turning on and setting up a network is not too hard... it's connecting to the internet which is difficult. And no thanks to AT&T tech support either!!!! 90 minutes over two days accomplished nothing with them while 15 minutes with Netgear solved everything. Wish I called them first! Anyway, here is what to do if you are having problems.... 1. set up the netgear by going to this in your browser- http://192.168.0.1/start.htm 2. in "basic settings" at FIRST you will have to put in the generic att login 3. once it connects you to the att registration website you need to create your new account with att... a few pages later you will get an error from att 4. then you need to go BACK to the netgear setup and in the login where you put the generic att login, put in your new account info 5. now go back to the att registration website and continue where it said it couldnt connect. you should be good from there i am pretty computer literate, but i am not a huge technophobe so while this may seem obvious to a few, i think the majority have had problems like me. i would not call the setup easy by any means but once this is taken care of the product has worked very well for me. I like that it is one of the few modem/router combined devices and has all the wireless options- all for a decent price... especially when the alternative is renting junk from att. laptop wireless is good plus i have my ps3, directv, and desktop wired to 3 out of the 4 ethernet ports. probably only downside i would mention with this is the heat it generates. it is definitely something you want to monitor and keep clear of surfaces easily damaged by heat.
Review by simpleminds ().
The wireless just doesn't work, if you try to use the available speed to 300...
Review by SaintLouisBuyer ().
I have AT&T DSL and installation was simple. Only took about 30 minutes start to finish, and was able to connect wirelessly!
Review by GoSox2005 ().
difficult to set up with AT&T, even though...
i put in all the correct information. i recommend NOT using the CD to install right off the bat. it took a while for AT&T to accept my settings. i logged directly in to the router, and configured it, and it still didn't work for nearly 45 minutes. i was pulling my hair out as it gave no real indication why. 1. write down every bit of information off your original ATT modem first. log directly in to it, and write everything down. then remove the modem and jack into this router. try to replicate all your settings going through each tab on the router's GUI. reboot your computer after the settings are inputted. hope for the best. i did it and reset it to factory default like 5 times, and then it just started working. the good news is when it does, it's FAST. i can download a heavy amount and still surf the web with minimal slowdown, AND stream media throughout my home network much much more smoothly. plus for the ps3 and xbox 360 matchmaking is much improved. it's worth the bucks. some people say it's really really hot. for me it's rather warm, like laptop warm, but if you keep it vertical on the stand it stays warm, not too hot.
Review by Evilvet ().
I bought this to replace the peice of junk Motorola 2210 that ATT sold me when i got thier DSL service. I have 2 PS3's'2 laptops a Wii and two desktops all connected wirelessly. This thing handles it wih ease and doesnt have any lag when playing online even when everything is online. I must say i am impressed. ATT should be selling this thing with thier service, way better than even thier 2Wire modem and router.
Review by Tabasco1tx ().
good product for price
A little hard to install and keep on line until you get everything set to it. But, once the router finds all of your wireless stuff it does a good job.
Review by Hannahsgirl ().
Very easy install
I purchased the n300 after I returned a Netgear n150 with built in modem. It did not have a good signal. The N300 was easy to install and has a great signal. I don't see any significant increase in the wireless speed but it works great.
Review by dhavel1 ().
Could never get it installed!
Netgear claimed this was easy to install. Yeah...for a rocket scientist! Was on the phone with Netgear Support (and our DSL provider) for well over an hour. After two days of fruitless effort, it wouldn't install and we returned this product back to Best Buy and purchased a Cisco Linksys router. The only good thing about our experience was the ease of returning this terrible product. Thank you Best Buy!
Review by Jaynecpa ().
This is more like it!
My Qwest modem died (Actiontech 2Wire). The sales person at BB told me that the Netgear Modem/Router is better but Quest won't support. I bought it. The setup was very easy and Quest didn't have a problem with giving me the information I needed to set it up. This modem is much better performing that the Qwest modem. It also has nice parental controls built in and you can put photos on a thumb drive and share them with anyone on the internet without security risk to your own pc. Netgear's technical support was nice and helpful. I'm glad I spent a little more and got a much better product.
Review by Jram5555 ().
I have just bought it and I love it. I like the convenience of having both the modem and router at the same time, I like the ease of set-up and the price!. I used to have to deal with internet dropping all the time with my previous Netgear router but not with this one....So far no dropping!
Review by europe143 ().